How to use this site

Below you will find information on using the system and resolving any technical issues that may arise.

  1. Frequently Asked Questions
    1. Technical conditions
    2. If you have not received the confirmation letter
    3. What is an electronic invoice?
    4. Is the electronic invoice you received not authentic?
    5. If the tutorial / animation does not appear
    6. Request technical assistance
  2. General functions
    1. Portal functions
    2. Registration
    3. Registration form
    4. Login
    5. Forgotten password
    6. Profile
    7. Filling out forms
    8. Download documents
    9. Notifications
  3. Tutorials, courses
    1. List of tutorials
    2. Access to courses
    3. My courses
    4. View content
    5. Conditional progress
    6. Play videos, enlarge pictures
    7. Tracking progress, completing courses
    8. Settings
    9. View on mobile device
    10. Search 
    11. Media library
    12. Evaluation of training materials
  4. Exams, tests, questionnaires
    1. Online exam
    2. Exam results
    3. Questionnaire types
    4. Questionnaire information
    5. Single choice question
    6. Multiple choice questions
    7. Sequence task
    8. Matching task
    9. Hot spot task 
    10. Fill in the blank (list) task 
    11. Fill in the blank (gap) task  
    12. Rating 
    13. Written assignment 
    14. Move on to the next question  
    15. Finish test  
    16. Feedback - The correct answer has been marked 
    17. Feedback - Wrong answer marked  
    18. Feedback - For a written assignment  
    19. Virtual room (group test completion) - for instructors
    20. Virtual room - for students
  5. Shopping on the websshop
    1. Shopping process
    2. Cart Contents
    3. Select a payment method
    4. Method of delivery
    5. Billing information
    6. Invoice
    7. My previous purchases
  6. Trainings
    1. List of trainings
    2. Apply for a course
    3. My courses
  7. Webinars 
    1. List of websitebinars, login
    2. Using zoom
  8. Newsletter
    1. Subscribe to newsletter
    2. Unsubscribe from newsletter
  9. Forum
    1. List of forums
    2. Forum topics
    3. Forum posts
  10. Mentoring system
    1. Mentoring groups
    2. Mentoring group page
    3. Events
    4. Messages
    5. Documents
    6. My mentoring groups
  11. Mobile application (phone, tablet)
    1. Install an application
    2. Using the application
    3. Notifications on mobile device

Using the portal

The appearance of the portal is completely customizable so no two websites look the same: the structure, location and graphics of the menus are different in each case.
In this help you give a general description of how to use the site (so the screenshots may be different from what you see on the portal).

  1. Frequently Asked Questions

    1. Technical conditions for using the website

      The site and courses can be viewed on a PC, notebook, tablet and mobile phone. 

      The site works on the following operating systems (and newer versions):

      • Microsoft Windows 7, Windows 10
      • Macintosh OS X 10.8.

      A HTML5 compliant browser is required for the online interface to work properly. Such browsers (and newer versions):

      • Microsoft Edge 25
      • Google Chrome 28
      • Mozilla Firefox 28
      • Safari 7.0
      • Opera 26

      If you have an older version of the browser, please upgrade. In most browsers you can do this by selecting About from the Help menu. The browser will then offer to upgrade to a newer version if necessary.

      A minimum resolution of 1024 × 768 and a color depth of 32 bits are recommended for use this portal.

      Like all websites this portal uses cookies (a simple text file) to operate. Click I Agree  to hide the message. Click on the Details button to read the description of the Privacy Notice about Cookies.

      Playing videos on this website does not cause significant internet traffic. The videos  download approx. between 4 and 6 MB of data (equivalent to an average bandwidth of 0.53 to 0.8 Mbit / s) - not continuously but only at certain intervals. (It is not streamed at a constant rate like youtube, but is provided via HTTP download.)

    2. What if you have not received the confirmation letter

      Please check your email system's Spam folder. The email may have been sent there by mistake. In this case add the company’s email address to the trusted senders to receive additional emails.

    3. What is an electronic invoice?

      In case of online shopping on the site the system issues an electronic invoice in PDF format using the Számlá  system.

      The electronic invoice contains the same data as the paper-based invoice and in accordance with legal requirements, the issuing company can be clearly identified on the invoice (certificate) and the invoice cannot be modified afterwards (time stamp). The PDF file contains as an attachment the information that National Tax and Customs Administration requests during the scan.

      The invoice can be printed at any time but the printed form is not an accounting document, only the electronic format (PDF file) is authentic. Accountants must account and keep accounts electronically.

    4. Is the electronic invoice authentic?

      The electronic invoice sent by the system is authentic and complies with the regulations. Howebsitever, when you open the received PDF file on your computer, Adobe Reader may incorrectly indicate that the certificate is not authentic. Follow the steps in the description below to improve your program settings . 

    5. If the course or video does not appear

      Try logging out of the site, close your browser and then log in again.

      Check the version of your browser (Chrome, Edge, Mozilla Firefox, etc.). If necessary, update the program. In most browsers you can do this by selecting About from the Help menu . The browser will then offer to upgrade to a newer version if necessary.

      Clear your browser's cache. In most browsers you need to press CTRL + SHIFT + DELETE and then clear the Cache. Then close the browser, restart it and log back in.

      If you have the opportunity, try using the tutorial with a different browser.

      Your browser may have blocked pop-ups. You can enable pop-ups in the following ways: Chorme browser , Mozilla FireFox browser , Internet Explorer browser .

    6. Request technical assistance

      If you have tried the above operations and the page still does not work, tell the portal operators what browser you are using to view the portal (Edge, Internet Explorer, Mozilla Firefox, etc.). so they may be able to find out what caused the problem.

      Sending a screenshot (PrintScreen) of the FULL SCREEN also makes it easier to detect the error. 

  2. General functions

    1. Portal functions

      Depending on the configured modules, the system may include the following functions: viewing online courses, applying for training, news, events, websiteb store. These functions can be accessed from the menu bar on the top.


      If the portal is available in more than one language, you can switch the language by clicking on the small flag icon on the right corner.
      (Registered users can set their own default language in My Menu / Profile.)

    2. Registration

      Most features require registration. You can start your registration by clicking on the Registration button at the top of the home page.  On mobile device click on the head icon and on the Login panel choose Registration.

      After completing the registration form an email will be sent to the address provided. Depending on the settings of the site you may need to confirm your registration by clicking on the link in the email. In this case you will only be able to log in after successful activation.

    3. Registration form

      You need to provide some basic information during registration. You can decide whether you want to log in with our email address or come up with a separate username.

      It can be set that only invited people with a key code can register (keycodes can only be used once).

      Please be sure to enter a valid email address as emails will be sent to this address. 

    4. Login

      You can log in by clicking on the Login button on the top of the website and entering your username or email address and password.

    5. Forgot password

      If you do not remember your password click on the Forgot Password link on the Login panel then enter the email address you provided during registration. Click the Send button and you will get a new password.

      You can log in with the temporary password you received in the email. You can then enter any other password in the My Menu / Profile.

    6. Profile

      Clicking on  the My Menu on the left side of the screen contains menus related to your account.

      You can change your e-mail address and password by selecting the option Profile.

      On the Profile page can change the basic information provided during registration. Below you can enter additional information required for course application and billing. 

      You can also request to delete your account by checking the I delete my account option.

    7. Filling out forms

      On the same page on the My Forms tab you can find forms that you have previously filled out or have yet to fill out. The system indicates on a red background the number of forms you need to fill out. If you have a form to fill out when you log in to the portal you will be taken to My forms page immediately. (You can choose to Fill it out later .)

      You can open the form by clicking on its name. Below the name you can see the status:
      Not started: you haven't yet started filling in the form
      Filling in progress: you have started to fill in the form but have not yet finished, you have saved it as half-completed
      Pending approval: an administrator has yet to review and approve your form
      Accepted: an administrator has approved the form you have completed. (Not all forms need to be approved.)

      Mandatory questions on the forms are marked with an asterisk. Dragging the mouse pointer over the small question mark icon will give you an explanation and instructions for the given question.

      There are places where you have to type the answer, there are places where you can select one or more items from a drop-down list.

      For number type data, you can also use the plus and minus signs to shift the value.

      For a date type question you can type the date or select the desired day by clicking on the small calendar icon. The system can restrict it to accept only data older than today, or vice versa, only future value. Non-selectable days are shown in gray.

      For some questions, you need to upload a file (e.g. a document written by us, a scanned certificate, a language exam, a license). Here you can select the desired file or files from your computer by clicking the Browse button. In the information block with a blue background, you can read the maximum number of files you can upload and their size. If you expect images from us, only JPG, PNG, JPEG files, etc. will be accepted.

      There are several answers to certain questions. For example, three questions about language skills. If you have more than one answer, click  Add New Line button and enter more answers.

      When you have finished filling out the form click Done, Completed button at the bottom. You will no longer be able to modify your answers. If you're not done yet, click Save, and complete later .

    8. Download documents

      In the Profile menu on the My Documents tab you will find the documents generated for you by the system. Here you can download them. (The system records when you download the document so the organizers can see what you have downloaded.)

      At the top in the General section you see documents independent of the training. Below them are the documents for each training. Clicking on the name of the document (or the small icon in front of it) will start the download.

      The date at the beginning of the line is the time the document was generated by an administrator or the system.

      If feedback is expected from you (e.g. accept the terms of the contract) download the documents to your computer first, open and read them. Then click Accept or Reject. (Cannot be changed later.)

      If you accept it your name and the date will be listed under the name of the document.

      If you reject the document please write a comment so that the administrators and organizers know what the problem was.

      The comment will then also listed here.

    9. Notifications

      You can receive a notification (internal push message) in the system about important changes or exams. When you log in to the portal you will see an alert pop-up panel with the title of the message on it. (If you've received multiple notifications, you can read the number of unread notifications instead of the address.)
      Click to read the notifications immediately. This panel will disappear after a few seconds.

      A ring icon in the My menu bar also indicates that you have an unread notification.

      The number in the My menu next to My Notifications indicates how many unread notifications you have.

      My Notifications menu highlights unread messages. Click on the address to read the notification. The sender will see when you have read the notification.

      The notice may include a link to a tutorial or a specific lesson or page that you should read.

  3. Tutorials, courses

    1. List of courses

      Online e-learning courses are usually grouped by topic on the portal. You can collapse the group with the small arrow icon.

      Click on the i info button to read a detailed description of the course.

      By clicking on the Demo button you can take a look at the course and view a few pages to decide if it meets your goals.

      The small person icon in the tutorial image (optional) shows the number of people who have viewed the tutorial so far. 

      The small star icon (also optional) shows the average rating of the course on a five-point scale.

      Find courses

      You can use the Sort drop-down list to display courses in a different order.

      Or you can search for a keyword.

    2. Access to courses

      You can find these types of courses:

      Free courses 
      Free for everyone (without registration). Click the View button to enter the material immediately.

      Courses available to registered users
      If you register and log in you will have free access to the course.

      Courses available to specific users
      The administrators will provide access to these courses to specific users.

      Paid courses
      A few DEMO pages are free to view but purchase is required to view the full course. By clicking on the Add to Cart button you can purchase the course for the specified time.

    3. My courses

      In My Menu click on My courses to see the courses you currently have access to.

      If you have been given access to a course more than once, that training material will appear more than once and you can decide which one to go with.

      At the bottom of My courses page there is a summary table of your courses.

      icon means active course 
      icon means expired course
        icon means future course

      An "Unread" label on the card indicates that you have never entered that course. As soon as you look at one of the lessons in the material this label disappears.

      If there is a significant change or update in the tutorial you will see a "Modified" label on the card in a similar way.

      On the card next to the small calendar icon you can see the date till you will have access to the course.

      The hat icon indicates how many exams are in the tutorial and how many have you already passed. For example if you have one exam and haven't passed it yet then zero of one exam passed:

      The progress bar indicates the percentage how far did you get in the course. ( See Tracking Progress, Completing course )

      You can enter the course by clicking on the image or the View  button.

      In the breadcrumb menu at the top of the page you can always return to the Home page (house icon) / Courses list / Top of course.

      The progress bar below the course title shows what share of the total course have you viewed or how much time you spent in it.

      Use the Views button to switch between card view and list view, the latter is especially useful on mobile phone. Click on the progress info button to see which lessons / pages have you already watched.

      Lessons have also cards. If the lessons in the course belong to different topics they are in a separate chapters which can be opened and closed with their title bar on the right. 

      Depending on the settings Media Library with the selected media items (videos, pictures) may appear immediately after entering the course. From there you can go back to the tutorial by clicking on the Lessons button.

    4. View content

      After selecting the lesson the content itself will be displayed.

      In the left part you can see the title of pages and in the middle you can read the tutorial.

      The slide is indicated by a small camera icon next to the slide title if it has a video.

      Scroll slides

      There are several ways to scroll to the next (or any) slide:

      You can switch to the desired slide by clicking on the slide title on the left.

      Use the right arrow key on the keyboard to move to the next slide and the left arrow key to go to the previous slide.

      At the bottom of the left column you see how many slides the current lesson has and which one you are looking at. Click the right arrow button to move to the next slide and the left arrow button to move back to the previous slide.

      Click the Close button at the top of the page to close this lesson and go back to the list of lessons.

    5. Conditional progress within the course

      You may not be able to view any of the lessons immediately. You can read about this in the pop-up message when you first enter the course. For example you need to complete the lessons in sequence so you can only open the first lesson and if you've finished it you can open the second lesson and so on. Or you have to read through the course first and then you can start theexam in the end.

      Lessons that are not available yet (inactive) are shown in light gray. Click on them to find out what you need to accomplish to move forward.

    6. Play videos, enlarge pictures

      To start a video click the play button in the middle. 

      Use the slider at the bottom of the video to step anywhere in the video.
      You can also view videos in a larger size by clicking the Full Screen button on the right. To exit full screen mode press ESC button on the keyboard.

      You can also enlarge the images by clicking on them. 


    7. Tracking progress, complete course

      The progress bar on the card of the course shows a percentage of how far did you get in the course. If you enter the course yo can see the same bar on the top.

      There's another progress bar on the lesson card which showshow faw you've got in that lesson. If there is an exam in that lesson you will also see it's icon on the card.


      By clicking on the Progress  info button above, you can get detailed information about how much time you spent in the lessons and on each page.

      The red icon indicates the course, the orange icon indicates the chapters (if any), and the blue icon indicates the lessons. Within the lessons there are the pages (slides). A green check mark at the beginning of the line means the lesson has already been completed. The Compulsory column shows how much time should be spent in the lesson (if required).

      You can open the lesson / chapter by clicking on the title. The lessons that are not yet available for you will be inactive (grey).

      At the top of the page you see the progress bar and what are the conditions for completing the course.

      Lessons and chapters can be opened and collapsed by clicking on the arrow icon in front of them to make it easier to see the entire table of contents. The down arrow (V) indicates the open state and the right arrow (>) indicates the closed state.

      To open or collapse all lessons or chapters at once, click the lesson or chapter icon in the Open / Close All box at the top of the page.

      For example you can review all the lessons.

      By default you see the full table of contents. But if there are just a few items you missed it can be helpful to set the View button at the top to Hide Completed. So only those items will be listed that you have not yet viewed or haven't spent the required time.

      What is needed to complete the course

      You can also see what the requirements are in a pop-up window by clicking the Info button on the card of the course.

      To complete the tutorial you may need to:
      - view all pages 
      - complete the required time
      - complete all exams inside the course 

      View All Pages
      At this point, you need to read through the entire material, viewing each page (slide). The pages and lessons viewed are green.
      The progress bar at this time shows what percentage of the pages in the tutorial have already been viewebsited. When you are done it turns green.

      Spending the required time
      A certain amount of time may be required to spent learning the course, especially in licensed, accredited e-learning courses,. For example in a 20-hour training you have to be active for 20 hours in the course.
      If you open the lesson but do not move the mouse or don't switch to another page then timekeeping will stop automatically after a few minutes. The same thing happens when you switch to another browser window. So the system only measures the time when the course window is active and you read the content, you move through the course from page to page, so you are active. 

      The progress bar shows how much of the required time has already been reached. If you spend the required time in one lesson and spend more time in it, it is very commendable but it does not reduce the time required for the other lessons so the progress bar of the course will not change either.

      Successful completion of all exams
      If you also need to pass exams in the course a separate small bar next to the progress bar shows whether you have already passed the exams.
      For example, in the image below, you can see that you have already spent the required time in the tutorial but have not yet taken the exam.

      After taking the exam:

      Completion steps (statuses) 

      Not started: You haven’t even entered any of the lessons in the course. (Browsing the list of lessons does not count.)

      In progress: You have already entered the course at least once. Maybe you have even read it all the way through so the progress bar shows 100% but you have not yet met all the requirements, e.g. you have not yet passed the exam. (Or vice versa: you've taken the exam but haven't yet completed the required time.)

      Completed: You have fulfilled all requirements. You still can enter the course as long as your access lasts.

      Finished (failed): You have gone through the whole course but failed the exam so many times that you have no more opportunities to try.

      Unfinished: Your access to the course has expired and you have failed to complete it during this time.

    8. Settings, change views, languages

      Buttons in the upper right corner: Search, Turn animations on / off, Switch to scrolling view, Close or Exit

      Depending on the settings in the tutorial, the slides may alternate (move) on the screen, and then the elements on the slide (images, text, videos) will be animated, delayed, similar to a PowebsiterPoint presentation. For those who are confused, you can turn it off with the second, Turn Animations On / Off icon above the tutorial.

      Click the Switch to paged view  (phone) button to see the lesson in a mobile-optimized view. 

      If you also have access to other language versions of the curriculum, the flag of the current language with a small check mark icon and the flag of the other language will appear on the button bar. Click on the flags to switch to the current language equivalent of the current page. If the tutorial is available in three or more languages, the flags will appear in a drop-down list.

    9. View on mobile device (Page view)

      On your phone or tablet the tutorials automatically appear to fit the size of the screen. The items displayed side by side on the monitor are displayed one below the other on the phone.

      At the bottom of the page you can scroll and switch between slides. Clicking on the slide numbers will display a list of slides, so you can switch to a more distant slide and quickly jump to the beginning or end of the lesson.

    10. Search the text

      You can search for a keyword in the lesson using the Search button above the text.

      Simply type in the word you are looking for and a colored background will highlight that word in the text on all slides in that lesson.

    11. Media library

      Each course has a Media Library that contains the important media items (videos, images, sounds, downloadable files, etc.) from the course.
      You can view this collection by clicking the Media Library button. (Or, depending on your settings, the Media Library may appear immediately when you enter the course.)

      By default you see all kind of media items as indicated by the All Media button on in the top. You can display only the items of the given type: Video, Image, Audio, 3D, Downloadable files.

      Use the search box above the button bar to search for media items. 

      Below the image of each media item is the title of the item, a description, and finally the keywords. 

      Click on an item to enlarge it. n the case of movies you can see their duration. Click on the links at the bottom of the panel to read the lesson where this media item is listed.

      Be aware that certain media elements (mainly videos) can also be inserted into the material by clicking on a button, icon, or other image. Therefore, when you use the link in the Media Library from the video panel to a particular lesson, you may not see the video in the material at first.

      Of course, downloadable files can also be downloaded from the Media Library.

    12. Evaluation of training materials

      The tutorials you view can be reviewebsited and rated on a five-point scale.

      To do this, click on the info button on the tutorial card. In the pop-up window, hover over the gray stars. This will change the color of the stars. Click on the star to rate the tutorial on a five-point scale. (Five stars represent the best rating.)

      The system will then offer the option of a more extensive, textual assessment.

      In addition to the names of the tutorials you evaluate, you will no longer see the average of the previous evaluations, but the evaluation you gave, with a different color.

      To change your rating, simply click on another star. To delete our rating, click the minus icon in front of the stars.


  4. Exams, tests, questionnaires

    1. Online exam

      There are two types of exams on the portal: exams in electronic tutorials (which appear in a lesson) and stand-alone exams.
      you can find both types of exams on the My Exams website from My Menu .

      you can take the individual exams within the examination period prescribed for us. In addition to the My Exams website, there are the Current Exams currently available to us.
      Clicking on the Details button does not start the exam yet, you can just see the exam home page, which shows how many questions you will have, how much time you have for the exam, how many times you can try.
      Click the Start Exam button to begin filling out the exam questionnaire. A successful exam cannot be retaken.

      At the end of the line, you can read how many more days you have left to pass the exam. If there are only a few days left, this label will turn yellow. For less than one day, the label will be red.

      At the bottom of the page, there will be a separate group for Future Exams that you can't take yet, but let's know when the exam was scheduled for us.

    2. Exam results

      you can see the results of our successful and unsuccessful exams on the My Exam Results website available from My Menu . An exam that has been completed one or more times has failed , but you have not reached your limit and you have no more opportunities to try. you missed the exam you never tried to pass, but the exam period is over.

      The list shows the result of our last attempt from that exam. you can also click on the Try All button to see the results of our previous attempts from that exam.

    3. Questionnaire types

      The following types of questionnaires can be found on the portal:

      Self-check test:  No matter how many times it is repeated, the result will not be saved, most of the time it does not have a home page, you will see the first question immediately.

      Test: As many times as you can repeat, the results will be saved.

      Exam:  The number of attempts can be limited, a time limit is set for it, the results are saved. Successful exam cannot be repeated.

      Written assignment : you need to enter text that is not evaluated by the system but read and scored by a teacher. (For example, translation, wording)

      Self-reflective test:  Depending on the total score of our answers, you may receive feedback. (Example: "What personality type am I?")

      Survey: A  statistical survey (such as a satisfaction questionnaire) can only be completed once. No timing, data is saved, usually anonymously.

      you can read this information on the homepage of the questionnaire:

    4. Questionnaire information

      The order of the answers is usually confused, and the order of the questions can be confused (depending on the setting). So if you take the same test / exam more than once, you can get the questions in a different order.

      It is also possible for the system to draw some questions from a larger question bank at random. So if you re-complete the test / exam, you may get other questions.

      If a time limit has been set for the exam, you can see how much time you have left to complete it above the questions. When the time expires, the system closes the exam and evaluates the exam based on the questions answered so far.

      For practice self-tests, you may see a Check button below each question, and clicking it will immediately tell you if your answer is correct. In the case of exams, you can only receive feedback after the completion of the completion, after pressing the  Close button.

      If you pass the exam in less than the specified time, the system will still credit the total time frame set for the test / exam. So in the example above, the system counts 1 hour if you pass the exam in 30 minutes.

    5. Single choice question

      You can mark one answer and there is only one good answer. Circular icons indicate answers. 


    6. Multiple choice question

      You can mark multiple answers and have one or more correct answers (even all answers may be correct). you can click on checkboxes. 

    7. Sequence question

      You need to put the texts below in the correct order. There are two ways to replace the currently displayed item ( Chain Bridge in the image): Drag and drop it onto the corresponding empty gray rectangle, or click on the rectangle where you want to place it and the text will float there.

      you can also use the right / left arrows next to them to scroll through the answers below. For example, you can find the answer that matches the second place below and put it in its place.

      you can also change the order of the answers that have already been posted by dragging them to the desired location. 

    8. Matching question

      Next to the texts on the left, you have to indent the corresponding answers from below. There are two ways to replace the currently displayed item ( yellow in the image): Drag and drop it onto the corresponding empty gray rectangle, or click on the rectangle where you want to place it and the text will swim.

      you can also use the right / left arrows next to them to scroll through the answers below. For example, you can find the answer that fits in the first place below and put it in its place.

      you can also change the order of the answers that have already been posted by dragging them to the desired location.  

    9. Hot spot

      Any number of points on a picture are marked with letters. Next to the letter, you need to draw the corresponding text from below.

      There are two ways to replace the currently displayed item (the Citadel in the picture): drag and drop it onto the corresponding empty gray rectangle, or click on the rectangle where you want to place it and the text will float there.

      you can also use the right / left arrows next to them to scroll through the answers below. For example, you can find the answer that matches the second place below and put it in its place.

      you can also rearrange the order of the answers that have already been placed by dragging them to the desired location. 

    10. Fill in blank (list)

      The text is missing words / phrases that can be selected from a drop-down list.

      The list may include good or bad answers. There may be more than one answer, but only one can and should be marked.

    11. Fill in blank (gap)

      The text is missing words / phrases that you need to type. The length of the blanks is random and does not indicate the length of the word to be typed. The system is not case sensitive and does not take unnecessary spaces into account.

      There may be several correct answers, but you only need to type one.

    12. Rating

      In survey -type questionnaires, you can answer the questions by evaluating them on a setting-dependent scale. you can also type our opinion in text form. In this case, there is no evaluation at the end of the fill, as there is no right or wrong answer. 

    13. Written assignment

      For written assignments, you will need to enter a longer text that will be read and scored by the instructor. you can read the question / task at the top, enter the text. The system automatically saves the text after a few seconds. you don’t have to answer all the questions at once, you can continue completing the task the next day.

      you can type the text in the text box or copy it from a Word document, for example. you can use emoticons and smileys in it. With a smartphone, you can also enter and read text by speaking using voice input (Typing with speech). 

      The question / task can also apply to an image. The attached image is indicated by the icon below, which you can click to display the image.

      The system automatically saves the entered text, which is indicated in the lowebsiter left corner. In the lowebsiter right corner you see how many characters you have entered so far.

    14. Move on to the next question

      Use the right arrow next to the question numbers below to move to the next question and the left arrow to return to the previous question. you can also jump to a specific question by clicking on the serial number.

      If you are on a mandatory question, you cannot proceed until you have answered it, as indicated by a red signal. (All questions must be answered for pairing, queuing, blind mapping, and text completion.)

      A black bar below the serial numbers indicates a question that has already been fully answered, a white bar indicates questions that have not yet been answered, and a black and white bar indicates questions that have been partially answered (question 1 in the image).

      Going to the Finish tab below, you won't close the exam yet, you'll just list how many questions you've answered.

    15. Finish test

      On the Finish tab, click Finish to complete the questionnaire.

      The system will then summarize the answers and (depending on the setting) print out whether the test / exam was successful.

      Written assignments cannot be evaluated automatically. Returning to this foundation, you will be able to see the evaluation when it is completed.

      Until the instructor has scored the tasks, you will see the text under Correction .

      Once the fix is ​​complete, you can read the result on the home page and click the   View Rating button to see detailed feedback.

    16. Feedback - The correct answer has been marked

      For the most part, you can see which question would have been answered correctly (depending on the setting).
      Below the number of questions, green indicates a completely good answer, red indicates a bad or partially bad answer.

      The system will indicate in bright green where the correct answer is marked.

    17. Feedback - Wrong answer marked

      The system  will indicate in red where a bad answer has been marked. At the same time, it mostly indicates what the correct answer would have been.

      In our example, for a good answer type question, you incorrectly  marked City Park (red), but the correct answer would have been Margaret Island (pale green).

      For several good answer type questions, the Basilica was the correct answer (green) and the Fisherman's Bastion was the wrong answer (red). you can see that you should have even checked the Opera House and the Parliament , because they are also correct answers (pale green).

      In the case of a queuing task, the Elizabeth Bridge was  mistakenly pulled into 3rd place (red), even though the correct solution would have been 4th place.

      For a matching task, the green  subway color was incorrectly drawn next to 2 (red), but the location would be next to item 4.

      For a blind map task, the Citadel is placed next to the point marked B in the image (red), although D would be correct.

      For the text completion (optional) task, Sikló was the wrong answer (red border). Click on the field to see what the correct answers would have been (green font color).


      The text completion (typing) task had 20 wrong answers (red border). Click on the field to see what the correct answers would have been (green font color).



    18. Feedback - For a written assignment

      At the top, after the question, you see how many points you got and what the maximum was. In the example, you got 4 points out of 5.

      Below you can read the instructor's textual evaluation and feedback.


    19. Virtual room (group test writing) - for instructors

      With the help of the virtual room, the instructor can distribute tests to the participants and track each response of all the participants in real time. In the virtual room or in the traditional education, the instructor / lecturer distributes the tests to the people who are physically present in the same place on the site, or sends the link to the students during the online education.
      To use the virtual room, the teacher must register, students are not required (just enter a nickname). Howebsitever, in order to keep track of the tests completed by a student, the student must also register.

      The virtual room is usually for a single occasion, used for 1-2 hours. Howebsitever, the room will remain open until the instructor closes it, so it can be open for days.

      The room works as follows: The instructor creates a virtual room with a unique link. Participants enter the room with the link provided. The instructor distributes the tests, which participants can complete only once. After the specified time, the instructor can finish completing the tests and project the results in the room.

      you can start a new room by clicking on the Virtual Room button above the test home page while viewing a tutorial to create a new room and assigning it immediately. Additional tests can be distributed later in this room.

      Click the Copy icon next to the ID in the upper-right corner of the room to copy the link for the room. This will be emailed to participants or projected. For example: 

      After entering their names, participants enter the room where they can start the tests.

      The instructor will see a list of participants in the Connected Students section.

      Assigning and closing tests

      From the Assign Test list, you can assign tests to participants. 

      The list in front of the button allows you to filter to see only the tests for a particular tutorial. With the All Tests option, all the tests for all the tutorials (available to us) are displayed in the Test Assignment list.

      Next to the names of the tests, you can see how many students have started to complete the test so far, how many have completed it, and what percentage of them have succeeded in meeting the required level.

      you can abort the tests by  clicking the End Test function by clicking the menu icon  at the end of the line . Participants who are currently working on the test will be notified in a pop-up window that they will not be able to continue completing, and their current results will be saved.

      In the same place, the Delete Test function can be used to delete the test from the room, in which case the results will also be deleted.

      Track the completion of tests

      As an instructor, you can project the data of the participants who complete the test with a projector in the room. 
      If the results are not displayed, the pencil icon in front of the participants' name indicates that they are still completing the test. The closed book shows that the test is complete.

      By default, the results are hidden, as indicated in the last column by the Disable Achieved Level button (crossed out icon).
      In this case, the people sitting in the room do not see what percentage of the results websitere achieved and the number of successful / unsuccessful candidates does not appear (you see a question mark instead).
      If the Show Level Achieved button is turned on, the results for each participant will be visible (unless the test line is collapsed).

      When you complete the ongoing tests, you can immediately see in real time where you are in answering the questions and what percentage you currently have.
      Be careful, because if you mark the wrong answer and see on the projector that your level has not changed, you will find out which is the right answer and can improve your answer. Therefore, if you are projecting the condition of the room, you may want to wait for the tests to complete or close before displaying the details.

      you can also collapse the list of participants and the test panels by clicking on the small arrow after the title to make it easier to complete multiple tests.

      Clicking on the participant's name will open the test on a separate tab and you can track the completion of the test. As soon as a person marks an answer, you immediately see the change as an instructor.


      Virtual room - for students

      As a student, you can enter the virtual room without registration by clicking on the link provided (for example:, all you have to do is type in our name.

      If you have previously registered and logged in to the system, you can also enter the room by clicking the Virtual Room link in the My Menu . In the panel that appears, enter the room ID you received from the instructor (3 + 3 characters in the upper right corner). Or you can enter the room immediately by clicking on the link provided.

      Entering the virtual room, you can start and answer the assigned tests.
      Each can only be completed once.

      you can exit the virtual room ourselves, but the system will automatically exit us when the instructor closes the room.


  5. Shopping on the website

    1. Shopping process

      On the website you can buy access to electronic training materials and online courses (ie services). These materials are not downloadable but can be viewebsited in a websiteb browser for a specified period of time.

      Purchases are made in a similar way to online stores. you can add the desired tutorial to the Cart  by clicking on the Add to Cart button .

      When browsing the portal, you always see the Cart button and how many items you have added to the cart so far. Click this button to complete your purchase.

    2. Cart Contents

      On the Cart Contents tab, you'll see four steps to complete your purchase: review selected items, choose a payment method, choose a shipping method, and enter your billing information.

      The table shows the selected materials. By clicking the Delete button, you can remove the material from the Cart that you do not want to buy.

      Click Next to proceed to select your payment method.

    3. Select a payment method

      Depending on your system settings, you can choose from the following payment methods (varies by portal):

      Bank card : online bank card payment via the SimplePay system of OTP Mobil Kft . you pay for your purchase immediately, so you have instant access to the tutorials you purchase.

      Bank transfer : you pay by traditional bank transfer. you will transfer the amount to the bank account number on the fee request account you received in the email. It may take a few hours for the amount to arrive in your company's bank account and administrators will then set up access to the tutorials.

      Cash : you pay in cash at the address provided by the company. From the date of payment, you will have access to the tutorials purchased.

      If the portal offers a coupon discount for the purchase, you must enter the received coupon code on this page.

    4. Method of delivery

      If you have purchased services, there is no need for delivery, as you have access to electronic tutorials online through a website.

    5. Billing information

      On the  Purchase Details tab, you'll need to enter your billing information. If you have not yet registered on the portal, you will now need to enter your personal information.

      you'll need to enter your billing information at the bottom of the page.

      If you have already registered on the portal and are logged in, the system will automatically fill in your data. If you haven't already done so, log in to the Login panel .

      Click the Submit Order button to finalize and complete your purchase. you will also receive a confirmation email. 

    6. Invoice

      The portal  uses the online invoicing system of Számlá to issue electronic invoices. Invoices are authenticated in electronic form as a PDF file.

      In case of online credit card payment, the system will immediately issue an electronic invoice for the purchase and send it to us by email.

      In the case of a bank transfer, you will first receive an invoice requesting a fee. Then, after the amount has been received in the company's bank account and the administrators have approved the payment, the system will issue an electronic invoice for the purchase and send it to us by email.

    7. My previous purchases

      you can review our previous purchases by clicking on My Purchases in the My Menu . Our purchase status has not yet been paid for.

      Click on the small icon at the beginning of the line to see what tutorials you have purchased. 

      By clicking on My Materials  in the My Menu , you will see the tutorials you currently have access to.

  6. Trainings

    1. List of trainings

      To view the advertised trainings, select the Courses menu. The list of trainings is displayed. Click on the Details  button under the training name for more information.

    2. Apply for training

      you can apply for the trainings by clicking the Apply button next to their name. Enter the required information in the form that appears.

      you will receive an email confirmation of your course application. If the start time of the training changes, the system will also notify you.

      If the number of applicants for the training has reached the maximum number and there is such an opportunity, you can apply for a waiting list. So if someone cancels their participation, you can still get into the training.


    3. My courses

      In the My menu  , under the My courses menu, you see the trainings you have applied for.

      The table shows the most important data of the training. Details can be displayed by clicking on the small green icon at the beginning of the line.

      you can unsubscribe from the training with the Cancel button in the last column .

  7. websitebinars (online lessons)

    A websitebinar is an online communication interface where participants can all see and hear each other. Examples include Zoom, Google Meets, Microsoft Teams, and more. you can also connect to websitebinars from a computer or mobile phone. During the websitebinar training, participants will also be able to see the instructor’s face (websitebcam image) and the instructor’s screen showing the presentation or use of a particular program. you can also record audio and video from websitebinars.

    1. List of websitebinars, login

      Going to the websitebinars menu in the My menu , you will see a list of the websitebinars you have been invited to (the system will also send you an email notification). Below the title of the websitebinar you can read the start date, the name of the teacher and the number of people invited.

      you can join the websitebinar once it has been started by the instructor. Until then, you will see an hour icon in front of the title and the connect button is inactive.

      Once the instructor has started the websitebinar, the small icon will turn green and the button will be active. Clicking the Connect button will open the websitebinar in your browser. This works websitell with Google Chrome and Microsoft Edge.

      If you have a different browser or the connection from your browser didn't work, click the Connect with link. This will install a small application on your machine, which you need to allow to open in the popup window.

      The features available in the websitebinar differ slightly depending on whether you are connected from a browser or an application.

    2. Using Zoom

      After you enter the Zoom websitebinar, you may see a home screen and the face of the person you are talking to appears.

      In the middle of the Zoom window, by default, you see the face of the person you are talking to (if you have turned on your websitebcam). In the lowebsiter left corner you see our own name, the buttons for turning the audio and video on and off. The Participants  button indicates how many people have joined the websitebinar so far.
      Click the Chat  button to send a comment or text message to the other participants during the presentation.

      The normal microphone button in the lowebsiter left corner indicates that your microphone is on. If the icon is crossed out, our microphone is currently muted. The websitebinar organizer can turn off everyone’s mic when they start the presentation so only they can be heard.

      It’s important to keep in mind that you’re connected to the websitebinar with the microphone on by default, so everyone can hear us. Not only what you tell them, but also other background noises (music, TV, the sound of a phone call, a child’s roar, renovating an apartment next door, a siren ambulance on the street, etc.) This can be very confusing for others because they hear the person who is talking worse. . Or they can listen in on our private phone conversation against their will if you don’t pay attention. Therefore, when you do not want to speak, you may want to turn off the microphone by clicking the Mute button.

      The muted microphone is indicated by the crossed-out microphone icon. The button will be labeled Unmute , click to turn the microphone back on when you want to speak.

      Similarly, the crossed-out camera icon indicates that our faces are not currently visible to others. Click the Start video  button to turn on the websitebcam so others can see your face. (And the part of the room behind us, so watch out for what's still in the camera.) you'll also need to allow the camera to appear in a pop-up window.

      you also see our own picture in the small window of the websitebinar. you can turn off the camera by clicking the  Stop video button below.

      By default, Zoom always shows a large image in the middle of the person you are talking to. This is the Speaker View . If you want to see all the participants' images in a small spreadsheet lawebsitet, you can switch views by clicking the Gallery View button in the upper right corner.


      To exit the websitebinar, click on the Leave meeting link in the lowebsiter right corner. In the popup window, confirm your intention to exit. 

  8. Newsletter

    1. Subscribe to newsletter

      If the newsletter function is available on the portal, you can select the topic you are interested in from the drop-down list in the Newsletter panel, and then click the Subscribe button to subscribe to the newsletter.

      This way, you will receive regular email notifications about what's new in the subject.

    2. Unsubscribe from newsletter

      If you are no longer interested in a topic, you can unsubscribe by selecting the topic from the drop-down list in the Newsletter panel and clicking the Unsubscribe button.

      you can also unsubscribe from the newsletter by clicking on the link at the end of the emails you receive.

  9. Forum

    1. List of forums

      The forum feature available from the Forum menu allows users to share their thoughts with each other. Within forums , posts are grouped into topics .

      Only administrators can create a new forum, but all users can start a new topic and post a new post in the forums.

      Each tutorial automatically has a forum and each lesson has a topic, making it easier to organize your topics. 

    2. Forum topics

      Click on the forum name to see a list of topics within the forum in alphabetical order. Click on the topic name to read the posts.

      Try to write only posts on a topic within a topic.
      If you have any other questions, create a new topic by clicking the Add Forum Topic button. The Edit

      button below the topics you launch allows you to rename your topic and rewrite your opening post. The  Delete button allows you to delete the entire topic with the comments.

    3. Forum posts

      Click on a forum topic to read the posts in chronological order (older posts are at the bottom, newebsitest posts are at the bottom).

      If you want to respond to a specific question or comment, click the answer button below that comment to type what you have to say, making it easier to keep track of related ideas.

      Otherwise, you can use the New Post button to raise a new idea for the topic.

      you can also edit or delete your own posts at any time by using the buttons below the given post.

      Add concise and eloquent titles to your topics, and choose icons.
      Basic formatting can be used in the text of posts.  

  10. Mentoring system

    The essence of the mentoring system is that users can usually create groups according to their place of residence, share files with each other within the group, send messages and organize events.

    1. Mentoring groups

      you can find the list of mentor groups on the portal 's Mentoring system website, for which you can get more information by clicking on the Mentoring group page link. Logged-in users can see which mentoring group members they can join. Areas belonging to the selected group are shown on the small map (if set for the group).

      By clicking the Apply  button, you can apply to be added to the selected mentoring group. you need to fill out some personal information on the form that appears. you will then be in your Application status until your application is approved by the mentor for that group.

    2. Mentoring group page

      By default, events, messages, and documents for all groups are displayed on the websiteb page (if the check box is selected). you can read the details with the More button.

      The above can be displayed in two lawebsitets: 3 columns next to each other or full width below each other.

      If you select a mentor group in the list above, you will only see the events and documents of that group.
      Click the All Content button to see all of your groups again.

      Whether an Event, a Message, or a Document, the members of the mentoring group can comment on the topic in the Details section. you can also insert links between text using the button containing the chain icon, or you can drag any image into the text editing interface.

    3. Events

      One of the important functions of mentoring groups is to be able to organize events for group members.
      you can set a time for the event and who can see it. 

    4. Messages

      Members of mentoring groups can also send messages to other members of the group. 

    5. Documents

      The third feature of the mentoring system is that members can share files with each other. 

    6. My mentoring groups

      These are the groups in which you are present as mentors. If you check the option My groups above the list of mentor groups, you will only see the mentor groups where you are mentors.

  11. Mobile application (phone, tablet)

    The portal can be used on a mobile phone and tablet in the browser in the same way as on a computer or laptop. So you don't need a separate application to register, buy, view materials, complete tests.
    With the help of the mobile application, notifications within the system are also displayed on the phone, so you are always immediately notified of important changes.

    1. Install an application

      you can download and install the LearningAge Client on your mobile device from the Google Play Store or the App Store.

      After the first start-up after installation, you must log in to the application with the email address (or username) and password you provided during registration. To do this, click the Add New Portal button.

      First enter the address of the portal and then your login details.

    2. Using the application

      When you start the application, you will see a menu similar to the My Menu, which is usually displayed on the left side of the monitor. Click the X to close the menu.

      you can also read the notifications received within the system in the application.

    3. Notifications on mobile device

      If you have Internet access on your mobile phone when you receive a notification inside the system, you will usually hear an audible signal immediately and the application icon will also appear in the notification bar at the top of the screen.

      By opening this notification bar, you can read the address of the notification and the portal from which you received the message.
      Clicking on them will open the application and you can read the text of the notification.